How can we improve onpatient?

Change 'check in' button to something else to make it more intuitive for patients

I have had many patients confused about Onpatient. They call and say that they cannot find the intake forms. We have to tell them to click the 'check in' button. Could you please change what this button says? It should not say 'check in'. It should say 'begin onboarding' or something like that. Check in refers to checking in prior to the appointment, so it is not intuitive for the patient to click 'check in' when this is weeks before the appointment. Please change this so that it is more intuitive for patients to begin the onboarding process through Onpatient.

18 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    I agree to the terms of service
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Michael shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    0 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      Submitting...

      Feedback and Knowledge Base