Allow practices to add OnPatient Message guidelines/rules for Physician Communication
We are having many patients bring up new symptoms or concerns via OnPatient.
We would like a way to provide some guidelines to the patients on the use of OnPatient messaging. For example:
"Secure OnPatient communication with your physician is designed to clarify treatment plans or prescriptions already discussed during an office visit.
New symptoms (unrelated to an existing visit), diagnosis, prescriptions or any health question that have not previously been addressed with your Doctor during an office visit require a schedule office visit."