drchrono EHR

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Have an auto reply option for patient messages in OnPatient

    There should be an option to set an auto reply message in case a provider is on vacation or something so that when a patient sends a message via OnPatient they will get a notice right away notifying them so that they don;t get angry or upset if the providers don't respond.

    72 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Make Recurring Event searchable for patients with nicknames

      Right now if you want to use the patient search option for the Recurring Event feature it does not allow you to search for a patient if they have a nickname as part of their account, it will only let you search for patients that have first and last name only. For example I wanted to find the recurring event for Lucas (Luke) Smith either nothing comes up or it tells me no patients found but when I manually search for that event it's there.

      58 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Letter Builder

        Please Please add or create a regular form that can automatically populate basic information such as Practice's Information, Patient's Full Name, DOB, Address so staff can use to give patient's. Please make them to were we can customize them ourselves for different types of letters. Examples are: Return To Work Forms, Pregnancy Verification Letters, Generic Letters, etc....

        Our other EMR had a wonderful letter builder I can show you. It is very helpful

        58 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          3 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
        • Remove canceled patients from daily schedule

          It is very distracting to see cancelled appointments on the schedule. I would love it if cancelled appointments can stay in the patients appointment history but be removed from the schedule. It blocks the space and makes it difficult to schedule someone else into that time slot.

          24 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • be able to send referrals for inactive patients.

            Just because a patient is inactive doesn't mean that we don't still send records for them (if they have moved or switched providers). It would be great if they were still searchable in the Send Referral section. It really adds to the workflow to make them active again, send the records, and then go back and make them inactive again.

            21 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • Please allow us to have the ability to remove/hide some of the headers (e.g. mods/charge/adjmt) on Billing Statements.

              The statements as they are now show way too much information - we really don't need it to show the charge to a patient's insurance, adjustments, what insurance paid, etc. They already get EOBs from their insurance company that have all this information....And all these other details on the bill from us make it very confusing for patients.

              It would be great to be able to hide these columns on bills (when needed) so that it is only showing the date, provider, and balance due.

              Also - there is still no way to add interest to balances past due, very…

              21 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Have space for parents names when it is a minor by patients name on main screen

                I hate when I call a minor and don't know the parents name. It would be nice to show the guardians name on the first screen by patients name.

                18 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  3 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                • Add a default option to the appointment status

                  It would be helpful to have the ability to choose a "default" status that shows anytime an appointment is created initially. Here is my train of thought regarding this. The status defaults to "unconfirmed", once a patient confirms the appointment it can be switched to "confirmed", and etc

                  6 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • Improve iPhone and iPad messaging functionality

                    The iPhone app does not have any messaging functionality. iPad app has a messaging center where I can read patient messages and respond, but there is no way to write a new message for a patient, nor is there anyway to read all messages from/to a patient like the website. Please improve the mobile apps so that they have full messaging functionality. You should be able to go to a patient's chart and see all messages and write a new message.

                    41 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • add in the ability to filter tasks by office and other identifying criteria

                      When I go to my task center I want to be able to sort them by office and see what office each task is associated with in the task table.

                      17 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • Have a no charge appointment that doesn't show up in live claims feed

                        Any solution will do....
                        Have a "no charge" status appointment that doesn't show up in live claims feed or...
                        Have an appointment profile that doesn't show up in live claims feed or...
                        Have have a billing profile that doesn't show up in live claims feed.

                        Our practice has a lot of follow up or check up appointments that are no charges to the patient (ie, can not charge the insurance either).
                        And it is a total waste of time to manually sort through all the "claims" in live feed and "settle" the zero charge appointments.

                        9 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Insurance effective dates

                          Can we have a Start Date field for a patient's current insurance coverage? Not just a start date for the old, expired policies.

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                          • View flags within clinical note

                            I like the idea of clinical flags, but it's too time consuming to view a flag from within the clinical note. You have to open a new tab, go to patient's profile page, click on demographics, then flags. Or go back to schedule, click on appointment, etc. It's not streamlined and too many clicks (honestly this is my biggest issue with DrChrono in general)

                            Now with other EHRs i've used, you have notes for each patient that can be easily accessed from within the clinical note. Clinical flags should be able to be viewed easily from within the clinical note…

                            31 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 page chronological list for pt contacts

                              We should be able to go to one screen to seen the trail of communication with patient. Thus, listing onpatient message, phone notes, and encounter notes in the same place in backwards chronological order so that you don't have to go clicking many extra inconvenient places to know if you did anything by phone since the last appt.

                              4 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • ALL Communication Logs be Editable

                                The only communication logs that are editable, are only those attached to a specific appointment. We do not attache our communication logs to appointments.
                                For us, it is where we put a note on what we spoke to a patient about or a question that the doctor answered for the patient, but we want to keep track of it or even just general updates to go back to. Sometimes, these need to be edited to add information to or just because there was a general error when typing. Archiving messed up communication logs is not helpful. We need them to…

                                6 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • Task the next appointment date...

                                  Please add the last and next appointment to the incoming message in the task screen. Our nurse (or me, the provider) has to go looking to see when their appointment is and put that in a task to me when I look at a test result.

                                  7 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Save message center document "notes" to patient charts

                                    When a "note" is added to a document in the message center, it should be saved and able to be viewed from the patient chart. At this time, all that I can see in the patient chart is the document, no anything that was commented about the document. We have numerous "messages" that come into the message center on a daily basis. Trying to sort back through the message center to find the document and note that was attached to it is extremely tedious. The lab section already saves comments that I make. This same function needs to be enabled…

                                    22 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow multiple forms of payment for one appointment

                                      We are a walk-in self pay only clinic and many times our patients make payments using two forms of payments but there is not currently any way to do this easily. If they pay half with credit card and half with cash we are forced to choose one of the other. We can right in the notes that it was partially cash but when checking the day sheets or overall sales it is difficult to see.

                                      14 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • have an option when viewing the calendar to hide patient names

                                        Sometimes when scheduling at the front desk, patients try to lean over to see our calendar. However because the calendar shows every scheduled patient's full names, we have to ask the patient to please step away from the screen and to not look at it. It would be great to have an option to mask or hide patient names (or even to make them initials) so that patients can look at the calendar on my screen without violating the privacy of other patients.

                                        12 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ability to change onboarding process for new patients vs follow up appointments

                                          We would like to gather all onboarding information for new patients.

                                          However, for follow up appointments, we would like to simply have them answer a few questions and sign consent forms.

                                          Can we have the option to assign the FULL onboarding process for new patients and then assign an abbreviated onboarding process for all follow up appointments.

                                          Thank you.

                                          96 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            10 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 15 16
                                          • Don't see your idea?

                                          drchrono EHR

                                          Feedback and Knowledge Base