drchrono EHR

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  1. patient pharmacy favorites list

    For e-prescribing, I like the patient default pharmacy. But many patients use more than 1 pharmacy, local + mail-order. I think we would all appreciate a "patient favorites" pharmacy list so more than 1 pharmacy may be linked to a patient.

    53 votes
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      4 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
    • Have an auto reply option for patient messages in OnPatient

      There should be an option to set an auto reply message in case a provider is on vacation or something so that when a patient sends a message via OnPatient they will get a notice right away notifying them so that they don;t get angry or upset if the providers don't respond.

      77 votes
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        2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Make Recurring Event searchable for patients with nicknames

        Right now if you want to use the patient search option for the Recurring Event feature it does not allow you to search for a patient if they have a nickname as part of their account, it will only let you search for patients that have first and last name only. For example I wanted to find the recurring event for Lucas (Luke) Smith either nothing comes up or it tells me no patients found but when I manually search for that event it's there.

        59 votes
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          3 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • Messages and faxes sent by office staff should accurately show who it is from.

          We have 5 providers, and two admin people. Dr Chrono forces us to assign each admin person to a single provider. That's stupid. Not everyone has a glorious 1:1 admin to provider ratio. Forcing us to assign admin to one provider allows the following to happen:

          1) Allie Admin faxes a records request for one Dr. J's patients. She does it from the "Practice group" drop down.

          2) UNFORTUNATELY Dr. Chrono forced management to randomly assign Allie Admin to Dr. Y. So when Allie Admin sends the request, the fax cover sheet says that it is from Dr. Y, and…

          13 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Letter Builder

            Please Please add or create a regular form that can automatically populate basic information such as Practice's Information, Patient's Full Name, DOB, Address so staff can use to give patient's. Please make them to were we can customize them ourselves for different types of letters. Examples are: Return To Work Forms, Pregnancy Verification Letters, Generic Letters, etc....

            Our other EMR had a wonderful letter builder I can show you. It is very helpful

            71 votes
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              4 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 page chronological list for pt contacts

              We should be able to go to one screen to seen the trail of communication with patient. Thus, listing onpatient message, phone notes, and encounter notes in the same place in backwards chronological order so that you don't have to go clicking many extra inconvenient places to know if you did anything by phone since the last appt.

              13 votes
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                4 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Remove canceled patients from daily schedule

                It is very distracting to see cancelled appointments on the schedule. I would love it if cancelled appointments can stay in the patients appointment history but be removed from the schedule. It blocks the space and makes it difficult to schedule someone else into that time slot.

                36 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Add a default option to the appointment status

                  It would be helpful to have the ability to choose a "default" status that shows anytime an appointment is created initially. Here is my train of thought regarding this. The status defaults to "unconfirmed", once a patient confirms the appointment it can be switched to "confirmed", and etc

                  8 votes
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                    5 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • audit logs should be accurate

                    The audit log tracking activity for outgoing messages, faxes, and referrals do not actually log which user sent the thing. All faxes, messages or referrals sent by admin staff shows up in the log as being sent by the PROVIDER that admin person is assigned to (arbitrarily in our case, as admin people are shared by multiple providers).

                    If admin sends a message to patient, stating "x, y, z", I should be able to look and see specifically WHICH admin person did that. (I've complained that messages from admin shouldn't look to the patient as if the provider them self…

                    12 votes
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                      1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • add "itching" and "vomiting" to the list of "Reactions" for allergies.

                      Please add "itching" and "vomiting" to the list of "Reactions" for allergies.

                      13 votes
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                        0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • Have a no charge appointment that doesn't show up in live claims feed

                        Any solution will do....
                        Have a "no charge" status appointment that doesn't show up in live claims feed or...
                        Have an appointment profile that doesn't show up in live claims feed or...
                        Have have a billing profile that doesn't show up in live claims feed.

                        Our practice has a lot of follow up or check up appointments that are no charges to the patient (ie, can not charge the insurance either).
                        And it is a total waste of time to manually sort through all the "claims" in live feed and "settle" the zero charge appointments.

                        21 votes
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                          2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Be able to send one section of note to on patient

                          I document instructions given to the patient in the chart. It would be amazing if I could click something that says "send to onpatient" and those instructions (but not the WHOLE chart note) could be accessed by the patient.

                          7 votes
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                            1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow us to annotate documents received in messaging, and send it to Onpatient without 1000 clicks.

                            It happens often that I receive faxed information that I want to share with the patient, but would like to add a comment to be sent to the patient. For example, I get a fax with their lab results. I'd like to be able to forward the results to onpatient with the note "Your cholesterol is a little high, but not an emergency. We'll talk about it at your follow up."

                            8 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • View flags within clinical note

                              I like the idea of clinical flags, but it's too time consuming to view a flag from within the clinical note. You have to open a new tab, go to patient's profile page, click on demographics, then flags. Or go back to schedule, click on appointment, etc. It's not streamlined and too many clicks (honestly this is my biggest issue with DrChrono in general)

                              Now with other EHRs i've used, you have notes for each patient that can be easily accessed from within the clinical note. Clinical flags should be able to be viewed easily from within the clinical note…

                              57 votes
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                                0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                              • Simplifying Billing Work

                                It would be great for our office flow if you we could have a way for clicking on a button to open up live claims feed in a new tab for a particular patient directly from the patient's appt window, rather than having to take the extra steps of opening live claims feed in a new tab and then type in their name, etc. Would be a nice time saver.

                                Also, I dont like the shades of grey logo you are using more for DrChrono: I like the green/white/black much more :)

                                Thank you!

                                5 votes
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                                  0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                • Insurance effective dates

                                  Can we have a Start Date field for a patient's current insurance coverage? Not just a start date for the old, expired policies.

                                  4 votes
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                                    4 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Please create a WAIT LIST

                                    Wouldn't it be great to have a WAITING LIST option? We have a long waiting list each week. Its horrible to track it outside of the system. Wouldn't it be great if there was a waiting list, with available times and days, and then if a spot opened up it would notify us??!!

                                    7 votes
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                                      2 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Have space for parents names when it is a minor by patients name on main screen

                                      I hate when I call a minor and don't know the parents name. It would be nice to show the guardians name on the first screen by patients name.

                                      27 votes
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                                        3 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Sign PDFs in the Chart - VERY IMPORTANT

                                        Our office currently sends documents/lab results daily to the physician in bulk - we have to save all of them to our computer and re-label all of them and then attach them to the email we send him, then wait for him to sign off on them all. He then signs it via PDF, then he sends them all back to us via email and we have to upload each one to the patient chart one by one. It is very time consuming this way since we get so many items.

                                        It would be great to have the ability to…

                                        10 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Claims Log needs more detail

                                          I would like if each time a CMS 1500 form is printed for insurance claims such as auto payers and work comp that a date is added to the log so that we can appeal denial for timely filing. I have this option when I send electronically. This is very important for our type of office since we see quite a bit of work comp and auto patients. We do not send our paper claims through dr Chrono-we print them in the office and mail because the records must be attached. The log is very limited in what info it…

                                          16 votes
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                                            0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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