drchrono EHR

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  1. Add "Deposit Date" Filter to Payment Analysis reports

    In Payment Analysis, please add "Deposit Date" Filter. (Currently only has Posted Date or Date of Service)

    ERA post date and Deposit Date are not the same. This way the report can match up with the Bank.

    Thank you.

    1 vote
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      0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Patient name on "Add payment" pop up box

      It is quite difficult to see the guest's name when we have the "add payment" tab open. It would be great if the patient's name could be listed somewhere on the "add payment" screen. It may seem trivial, but having it handy during busy times cuts down on a lot of switching between screens.

      3 votes
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        0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • ICD-10/CPT/HCPCS code attachment capability in Form Builder

        It would be amazing if there was a way to attach codes to switches within form builder. For example: If the provider turns on the switch to add 'broken hand' then it would attach the corresponding ICD-10 or CPT code to that appt/chart.

        This is already possible with billing profiles, but not ideal. If I want to add a bunch of codes for each body part, it bogs down the entire use of Billing Profiles.

        3 votes
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          0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • Billing Profiles search box for desktop users inside clinical note

          It would be nice to have a search box for billing profiles inside of the clinical note when searching on the desktop. Same style as when on the iPad application. It would make searching much quicker. As of right now, for the desktop, you can only scroll through the entire list.

          3 votes
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            0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
          • Id like to see the ability to have a start/end or expiration date on flags--similar to the available from/to date on appointment templates.

            Id like to see the ability to have a start/end or expiration date on FLAGS--similar to the available from/to date on appointment templates. It would make the flags a more meaningful tool as we could create flags that are short term or time based --deductible met flag that expires at end of year.

            1 vote
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              0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • Have the ability to mark claims as "paid in full" with "no show" appointment status

              We charge patients no show/cancellation fees using a custom code, but when this happens it appears in the live claims feed and you cannot mark the claim as paid in full. As is, these claims just sit in the live claims feed forever, EVEN if there is a $0 balance once the fee is paid.

              3 votes
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                0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Need OnPatient Message Notification I-phone App

                iPhone App needs messaging ability and notification of new messages. Unable to reply to patients outside of office unless near computer. Drchrono doesn't display properly as mobile website while running Chrome on iPhone Plus; unable to navigate.

                1 vote
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                  0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • Custom Demographics Improvement

                  Custom Demographics are extremely lacking. They are limited in what can be entered, no smart fields and yet it's the only data that easily exported as a list.

                  For example. Having 'how did you find us" or a similar question is not something we need in the clinical notes area we need it for marketing or some other reporting need.

                  You also cannot have those fields be mandatory etc. I don't know why you can't make the custom demographics field the same as the form builder. It works under the same principle in theory.

                  4 votes
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                    0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • Improve 'Appointment Dashboard' please!

                    DrChrono has a lot of great strengths, but it's web based 'Appointment Dashboard' looks like it was an after thought. A robust appointment dashboard makes a HUGE difference for office functionality. It would be easier if you contact me and I can demo our old EHR for you, but otherwise I have attached a screen shot and you can see there is a lot of functionality built in....logical and easy to read layout, contact info, eligibility status, balance owed and copay inof along with functionality to collect and enter payment, notes, flags, ability to click and jump elsewhere, etc. PLEASE…

                    3 votes
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                      0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • Better suggestion system

                      Who has time to read or scroll through all the other suggestions that have been made and then vote?!? And if a suggestion doesn't get voted on, does that mean DrChrono doesn't view it as being important. I understand this type of weighted system and it's benefits but it doesn't work well here. DrChrono needs to understand that it's users don't have time for extra curricular cumbersome activities...I want to submit an idea and have it implemented, or get feedback regarding it. This popularity based value system and whether DrChrono will make an effort to improve leaves users wondering. Improvements,…

                      1 vote
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                        0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • Set default payment option to Credit Card for the new Patient Payment (beta)

                        Set default payment option to Credit Card for the new Patient Payment (beta)

                        3 votes
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                          0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Schedule multiple people at the same time for same DOS

                          We need to schedule multiple people for the same time and same visit-for groups! Currently "bulk appointments" doesn't allow this making it very time consuming when setting up a group.

                          3 votes
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                            0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                          • Schedule NEW patients on iPhone app

                            Wouldn't it be great if we could enter NEW patients on the iPhone app? We are a very mobile practice so it creates scheduling difficulties when we forget to enter a new patient before someone else gets scheduled. It would be fabulous if we can enter new patient info on the apps and schedule immediately. No more accidental double booking until we get back to the office!

                            3 votes
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                              0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • Be able to EDIT reoccurring appointments

                              Please make it so you can EDIT reoccuring appointments without having to delete them each time!

                              It's so frustrating when you have to delete and start over on reoccurring appointments-you can't make a current appointment reoccuring- or make it a single appointment.
                              I'm surprised at how many barriers there are to changing appointments!

                              3 votes
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                                0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Pop-ups within DC

                                Show me how to stop the pop-ups on my screen from DrChrono that I did not ask for and do not want.

                                1 vote
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                                  0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • Move “Check-In” Button to the Left on Appointments Page

                                  Patients frequently have difficulty locating the “Check-In” button. It is too far to the right and people do not see it on their mobile devices. It should be moved more to the left, close to the appointment date/time. It wastes a lot of staff time when patients call to bug them and need help at this step.

                                  3 votes
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                                    0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Assign/define an office location per day in the Calendar

                                    I have multiple offices with multiple doctors that change each week. From the schedule, it would be nice to assign an office location to a specific day. This could also be done using Appointment Templates from the Calendar when hovering over an individual day, instead of from Schedule Tab above where its done across the entire week and cant be changed.

                                    2 votes
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                                      0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Be able to search referring doctors in ipad.

                                      Right now you can only freehand a doctor's name in the referring section of the patient information section of a patient's chart. There is no way to search doctors that are in the contacts of our drchrono. please allow us to autofill doctors name (like you can on web) when you start to type a doctor's name in the referring provider section of the ipad.

                                      3 votes
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                                        0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Insurance effective dates

                                        Can we have a Start Date field for a patient's current insurance coverage? Not just a start date for the old, expired policies.

                                        1 vote
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                                          2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Have an auto reply option for patient messages in OnPatient

                                          There should be an option to set an auto reply message in case a provider is on vacation or something so that when a patient sends a message via OnPatient they will get a notice right away notifying them so that they don;t get angry or upset if the providers don't respond.

                                          78 votes
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                                            2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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