drchrono EHR

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  1. Live Help Hotline for DrChrono - for immediate assistance and resolution of issues

    Have a live hotline available during business hours where we can call in and get immediate help in resolving any issues we have with using DrChrono!!!

    130 votes
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      5 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow Doctor to receive notification once a scheduled patient arrives

      Each time a patient is checked in as arrived in the schedule a notification or pop-up should alert the doctor on their end. That way doctor's are aware of how many patients may or may not be waiting and can guage when they need to finish up

      97 votes
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        5 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
      • Add option/check box into appointment scheduling box that generates immediate appointment reminder.

        This would allow you to quickly and easily check a box when scheduling an appointment so that patients can immediately add an appointment into their electronic calendar.

        85 votes
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          3 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
        • Ability to track/count number of patient statements sent to a patient.

          Under patient statements I would like a column that would track the number of statements sent to the patient so when it reaches a certain number we can sent it to collections

          72 votes
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            6 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
            Taimur Khan responded

            This is a great idea and could become a possibility in the future. We will let our users know of any updates.

          • Outgoing Letter Templates

            Need the ability to make outgoing documents e.g. letters of medical necessity, insurance letters, doctor's notes, etc. This will make it more simple for the office to only use drchrono for all office tasks. There will be no need for the patient info header, just the office logo and whatever text has been populated with the option of printing, faxing, or sending as a secure message.

            71 votes
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              2 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
            • Merge Duplicate profiles

              It would be great to merge duplicate patient profiles.
              Is there a way to do merge profiles?

              61 votes
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                4 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow the option to set default appointment reminder profiles for patients.

                Allow the option to set default appointment reminder profiles for patients.
                Many of our patients rely on reminders, and there is a lot of room for human error if a staff member forgets to select a reminder profile when scheduling a patient's next appointment. It would be nice to have the option to set a default profile for patients where it auto populates the reminder profile when scheduling a new appointment for that patient.

                56 votes
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                  3 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                • allow doctor to see previous note while charting current note.

                  When I select "copy previous note" I would like to see the previous note while I'm charting.

                  55 votes
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                    3 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                  • fax Clinical notes from "Documents" tab in patient chart

                    We should be able to fax Clinical notes from "Documents" tab in patient chart, not just through viewing the clinical note in the appointment or on the Clinical notes page. I want to be in a patient's chart and be able to send uploaded docs and clinical notes without having to create a referral

                    52 votes
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                      2 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                    • Customize OnPatient Template Types

                      We have a multi-practitioner practice and because of that each practitioner area of focus is different. It would be EXCELLENT if there was a way in OnPatient to allow a different template to appear based yes/no answer choice. For example, the first could "are you a pediatric appt?" if they patient says yes then they get a pediatric new patient health history template.

                      Or it could be "are you a woman" or "is this for pain"...whatever the answer to the yes/no question would then drive the new patient to the appropriate template.

                      52 votes
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                        4 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                      • Give patients a choice of provider when they schedule online.

                        We have more than one provider in our clinic. It would be helpful if patients could choose which doctor they would like to see when they schedule an appointment online. In order for patients to schedule online we had to setup two separate offices even though providers are in the same clinic and this causes confusion to our patients.

                        44 votes
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                          1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                        • allow staff to enter time-in and time out for payroll purposes.

                          Just thinking of having a "time stamp" of sorts for staff when they first log into the system and when they log out.

                          40 votes
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                            2 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                          • Prior auth integration

                            Express scripts just notified me that some EHRs have an E-prior auth option that integrates with express scripts.

                            I want that!

                            40 votes
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                              0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add a Document TAB

                              I would like to have a "document" tab added to the Schedule Appointment. It would allow us to scan documentation upfront to the patients account at time of check in without having to go through the entire process of opening the patients account, click document tab, and begin attaching.

                              40 votes
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                                1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                              • Swipe back and forth between visits

                                I think it would be nice to be able swipe left or right to go back and forth between visit notes more quickly to compare progress.

                                39 votes
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                                  1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                • Drivers License Picture field

                                  It would be nice to have a section to take a picture of the Patient's Drivers License, much like the insurance cards picture field.

                                  37 votes
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                                    0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Create more in depth Billing

                                    Add visit counter which can automatically reset each year (or service year) and will alert the office when the patient has used up their visits. Track the patient's deductible. You just have a spot for copay add one for coinsurance. That way if you enter in the proper fee schedule for each payer, you can get an accurate estimation of the patient's balance. There is a lot of features that could be added to the billing part that would help providers greatly. Fix the modifier issue so that we don't have to put it in each visit. Finally, Allow providers…

                                    36 votes
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                                      2 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                    • accountability

                                      I think you should be able to see who in the office scheduled the appointment. I don't think it shows who scheduled it so that you have accountability.

                                      35 votes
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                                        8 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Online scheduling to adhere to the scheduling templates

                                        I would like to see the online scheduling adhere to the appointment templates set up for exam rooms. For example, if a person is requesting a new patient appointment, they will only be allowed to select the times that correspond to a new patient appointment template. NP and F/U appointments are of different lengths in my office, and the inability to "snap to the grid" of my appointment templates makes online scheduling impossible. My patient population would like online scheduling access

                                        32 votes
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                                          0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Please add inventory tracking.

                                          It would be really helpful to be able to track the skin care products, as well as add them to the patient list instead of free texting them. Also, having that inventory tracking would be extremely helpful to account for and to enter all products upon receipt, and then when sold.

                                          32 votes
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                                            0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
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