I suggest you ...

Allow EDITING of PHONE CALLS.

We should be able to edit phone calls.... a quick mis-tap of the iPad screen, and an incomplete Phone call is cast in stone. Silly. We should Definitely be able to add-to or edit a phone call, then sign-off. Aren't we all adults here?

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    Dr. J. LeonelliDr. J. Leonelli shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    7 comments

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      • MaxMax commented  ·   ·  Flag as inappropriate

        You can actually edit certain phone call logs. According to a support ticket I opened, you can edit "communication logs" from the "Com. Log" tab of an appointment (on the schedule). There is a blue pencil button.

        You cannot edit "Communication Logs" from the communication tab of the patient's chart. Note that if you assign a communication log to an appointment, the log will be editable from that appointment's window (pt chart->appointments tab->edit appointment->Com. Log tab). You cannot change the appointment a communication log is assigned to.

      • Sam MandelSam Mandel commented  ·   ·  Flag as inappropriate

        This was NOT COMPLETED! When you click on the "completed button" it takes you to a different task that was. It has been mislabeled and so I will create a new request for this. Please find it and vote on it daily. This is killing me!

      • Clinton HicksClinton Hicks commented  ·   ·  Flag as inappropriate

        I see that this was completed back in November, but I am unaware of how to edit a Phone Call Log. We're able to add comments, but can't edit the original message. Can anyone help?

      • AndyAndy commented  ·   ·  Flag as inappropriate

        Agreed. It is very annoying that once you hit save, if you see a spelling error or the patient calls you back 2 minutes later to clarify something, you can't simply edit the existing note rather than create a new one.

      • Dorian Dorian commented  ·   ·  Flag as inappropriate

        MA takes a phone call with a question from a patient, the doctor needs to document the response to that question. Answer, treatment plan etc... It is silly to have to create a new phone log and reexplain the question to address the plan.

      • MelissaMelissa commented  ·   ·  Flag as inappropriate

        Oh yes, it is illogical to not be able to go back and edit them. If I call a patient multiple times about the same issue, especially on the same day, I don't want to log 5 separate calls.

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