I suggest you ...

be able to send referrals for inactive patients.

Just because a patient is inactive doesn't mean that we don't still send records for them (if they have moved or switched providers). It would be great if they were still searchable in the Send Referral section. It really adds to the workflow to make them active again, send the records, and then go back and make them inactive again.

21 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Nancy shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    1 comment

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • Max commented  ·   ·  Flag as inappropriate

        Rather than changing the active status just to make the referral, try visiting the chart first then clicking "Send Referral" under their picture.

        To visit an inactive patient's chart, you need to use "More Filters" from Patients->Patient List. You cannot find an inactive patient's chart with the searchbox at the top right.

      Feedback and Knowledge Base