drchrono EHR

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  1. be able to send referrals for inactive patients.

    Just because a patient is inactive doesn't mean that we don't still send records for them (if they have moved or switched providers). It would be great if they were still searchable in the Send Referral section. It really adds to the workflow to make them active again, send the records, and then go back and make them inactive again.

    15 votes
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      1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Improve iPhone and iPad messaging functionality

      The iPhone app does not have any messaging functionality. iPad app has a messaging center where I can read patient messages and respond, but there is no way to write a new message for a patient, nor is there anyway to read all messages from/to a patient like the website. Please improve the mobile apps so that they have full messaging functionality. You should be able to go to a patient's chart and see all messages and write a new message.

      34 votes
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        1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • add in the ability to filter tasks by office and other identifying criteria

        When I go to my task center I want to be able to sort them by office and see what office each task is associated with in the task table.

        14 votes
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          0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • Ability to change onboarding process for new patients vs follow up appointments

          We would like to gather all onboarding information for new patients.

          However, for follow up appointments, we would like to simply have them answer a few questions and sign consent forms.

          Can we have the option to assign the FULL onboarding process for new patients and then assign an abbreviated onboarding process for all follow up appointments.

          Thank you.

          88 votes
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            10 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
          • have an option when viewing the calendar to hide patient names

            Sometimes when scheduling at the front desk, patients try to lean over to see our calendar. However because the calendar shows every scheduled patient's full names, we have to ask the patient to please step away from the screen and to not look at it. It would be great to have an option to mask or hide patient names (or even to make them initials) so that patients can look at the calendar on my screen without violating the privacy of other patients.

            9 votes
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              1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • Save message center document "notes" to patient charts

              When a "note" is added to a document in the message center, it should be saved and able to be viewed from the patient chart. At this time, all that I can see in the patient chart is the document, no anything that was commented about the document. We have numerous "messages" that come into the message center on a daily basis. Trying to sort back through the message center to find the document and note that was attached to it is extremely tedious. The lab section already saves comments that I make. This same function needs to be enabled…

              18 votes
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                0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Notify users if a fax has failed to send.

                We have no way of telling if a fax has failed to send without manually checking within our inbox. We are a very large practice and send thousands of faxes each day and this is something that is too cumbersome to manage manually.

                70 votes
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                  2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • Medical Dictionary

                  For the love of God please use a medical dictionary in this EHR. Almost half of the medical words my staff and I use are underlined as misspelled. Including something as basic as "asystole". Very amateurish program...

                  1 vote
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                    2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • Edit Super Bills

                    I'd like to be able to edit the Super Bill so that it all fits on one page.

                    18 votes
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                      0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • Mark in-active meds in red so that we can see them better

                      Currently inactive meds are marked in light blue. Having inactive in red font will help.

                      12 votes
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                        1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • Have a no charge appointment that doesn't show up in live claims feed

                        Any solution will do....
                        Have a "no charge" status appointment that doesn't show up in live claims feed or...
                        Have an appointment profile that doesn't show up in live claims feed or...
                        Have have a billing profile that doesn't show up in live claims feed.

                        Our practice has a lot of follow up or check up appointments that are no charges to the patient (ie, can not charge the insurance either).
                        And it is a total waste of time to manually sort through all the "claims" in live feed and "settle" the zero charge appointments.

                        3 votes
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                          2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow multiple forms of payment for one appointment

                          We are a walk-in self pay only clinic and many times our patients make payments using two forms of payments but there is not currently any way to do this easily. If they pay half with credit card and half with cash we are forced to choose one of the other. We can right in the notes that it was partially cash but when checking the day sheets or overall sales it is difficult to see.

                          8 votes
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                            1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                          • FAX and DOCUMENTS need improvements, better capabilities!!

                            Fax management needs to be more robust! We need to be able to organize, or categorize faxes. We need to be able to delete faxes, and not just have a continually growing black hole of 'archived' faxes where it is impossible to find a fax you want saved amongst hundreds unneeded ones. We need an actual system for faxing 'out' for business purposes that aren't associated with a patient. The forward and backward bottom to move amongst faxes doesn't work for 'new' faxes...? We need a more robust system to describe/categorize documents that come in by fax, that go into…

                            2 votes
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                              0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • surgery and history

                              Need to be able to update the medical and surgical history between appointments. Currently, if someone has to have gallbladder surgery, we review the note before the next appointment, but it doesn't make it to her note because we may not see that patient for several months. There should be a surgery section that would pull to the note.

                              4 votes
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                                0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Update Medication List

                                The active medication list should update every time the office accepts a refill request from the pharmacy. Right now every time you accept a refill request it gets logged in the prescription log on the bottom of the screen of the medication list and you have to scroll down the page but it does not update the active medication list on the top of the page. This makes it difficult for staff to know which medications are active and when the last refill date was.

                                15 votes
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                                  0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • Printed Appointments

                                  Add the day of the week to printed appointments for patients.

                                  4 votes
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                                    0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Create a way for staff to turn on away messaging

                                    Please create a way for staff to turn on away messaging when the office will be closed for days like we can with email.... ie "we will be out of office until (date). We will return for normal business hours (date)," ect.

                                    5 votes
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                                      0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Disable same-day text reminders before 7am

                                      Appointment reminder texts for same-day early morning appointments should not be sent out before 7am. Patients with 8am appointments are getting text reminders at 5:50am because our same-day text setting is set for 2 hours prior to the appointment. The reminder profile screen clearly states at the bottom that text reminders are sent out between the hours of 7am - 9pm.

                                      8 votes
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                                        1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Automatically fax locked chart notes to referring providers

                                        We have a very large specialty practice that is driven by provider referrals. Currently we fax all of our notes to our referring providers manually. It would be very helpful to have a button (or an easier way) to fax these chart notes to a given patient's referring provider.

                                        56 votes
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                                          2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Alert or Auto-assign consent forms for first appointment after a minor turns 18

                                          We have patients who often start coming in during their teens with their parents. When they turn 18, we need them to resign consent forms as an adult.

                                          In addition, most of them wish to still coordinate their care with their parents so we have a "Permission to Communicate Freely" form and most assign one or both parents to handle coordination of their care.

                                          It would be great if DrChrono either auto-assigned these consent forms as their first appointment when they turned 18 or at least notified staff (with a flag or other indicator) so we are prompted to get…

                                          3 votes
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                                            0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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