drchrono EHR

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  1. 49 votes
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      13 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Ability to change onboarding process for new patients vs follow up appointments

      We would like to gather all onboarding information for new patients.

      However, for follow up appointments, we would like to simply have them answer a few questions and sign consent forms.

      Can we have the option to assign the FULL onboarding process for new patients and then assign an abbreviated onboarding process for all follow up appointments.

      Thank you.

      54 votes
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        7 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Notify users if a fax has failed to send.

        We have no way of telling if a fax has failed to send without manually checking within our inbox. We are a very large practice and send thousands of faxes each day and this is something that is too cumbersome to manage manually.

        44 votes
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          2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • Automatically fax locked chart notes to referring providers

          We have a very large specialty practice that is driven by provider referrals. Currently we fax all of our notes to our referring providers manually. It would be very helpful to have a button (or an easier way) to fax these chart notes to a given patient's referring provider.

          37 votes
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            2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
          • make it easier for patients to update their medications during onpatient check-in

            Currently, patients must manually type in their medication updates when checking in through onpatient. It would be very convenient for them to be able to utilize a check list to quickly edit their medications. We're finding that this is a very time consuming portion of the patient check-in through iPads.

            16 votes
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              1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • Medications listed in the final signed notes.

              Medications listed in the final signed notes.

              Medications RE-PRESCRIBED on the medication list are automatically removed from the medication list in the SIGNED locked note. ( It is not removed from the medication list on the left). This is extremely frustration when reviewing the notes and trying to figure what meds patients were taking at specific times. It is particularly confusing to others who we send records to (important people like the Medical Board, DEA, and lawyers. This is not a TRIVIAL MATTER).

              4 votes
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                1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Important Patient notes for scheduled appointment window

                We would like to see a section for lasting important patient notes on the Daily Appointment popup/window, not just notes for that current appointment.

                1 vote
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                  2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • EXPORT CHARTS TAB

                  EXPORTING - There should be an export chart tab. On this tab there should be the options for: patient's name, a spot to choose the date range that should be exported,and a spot to select all or select "tag" to be exported. There should also be tag profiles. I should be able to create a "Labs" tag that displays the same for all patients and I should be able to export this tag to a pdf without creating a dummy referral. Also, there should be one lab section. There shouldn't be a section where labs are auto pulled and another…

                  4 votes
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                    1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • Send rx with fill dates in order to send multiple orders at the same time

                    It is pretty annoying that I cannot send multiple prescriptions for controlled RX at the same time. Controlled RX cannot have refills attached to the order, so it is very common for providers to send 2-3 months at a time as separate prescriptions. But these prescriptions need to have different fill dates or else they will overwrite each other. I am having to send 1 and then print the rest which is getting annoying. I spoke to a pharmacist who said that EHR's typically have a fill date which suspends the prescription until a certain date. I asked if I…

                    17 votes
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                      3 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • "Break" Appointments Notes Field on Mouse-over

                      Break Appointments Notes Field does not display on hover; it should, like it does with regular appointments. Easy fix.

                      1 vote
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                        1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • Task bug

                        Adding task from patient's dashboard does not always add the associated patient to the task. Cannot add associated item/patient after task is created

                        1 vote
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                          1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Tasks reminders

                          It would be very useful to be reminded of pending tasks on a certain date.

                          1 vote
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                            1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                          • Hint be so quick to judge

                            How degrading this place is !! Didn't even look at my issue. Just diagnosed me as delusional ... You don't know me or my problem. Not good customer service and I will not be returning to this place and I wouldn't recommend it to anyone else either. Sorry if you all think I'm nuts and the Doctor laughed at me as well . That's wrong !!! Karma pal !! What come around goes around . And when this happens to you .. I won't laugh I'd try to help .
                            *******

                            1 vote
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                              1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • We need a clinician/macro driven way to add Date of Onset and First Date of Treatment

                              It's seems inefficient to have to go to the desktop to make a change that would show up on the HCFA for billing purposes. iPad doesn't even seem to have an option at all.

                              To me, it should be a clinician-driven aspect of the record. As such, there should be boxes we can add to our template that would allow the clinician to indicate these dates and have them autopopulate the HCFA form. It doesn't make much sense for a staff member to waste time digging through the record to discern this info when the clinician or intake person is…

                              6 votes
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                                0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Quick way to mark multiple patients as inactive

                                I need to mark over a hundred patients as inactive. It would be much more convenient if i could select multiple patients and mark them as inactive rather than opening each patient profile.

                                3 votes
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                                  1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • RX in signed notes

                                  Why does the final signed notes does not have the quantity - the number - of each RX. For example the note will say percocet 10/325 tid but DOES NOT list #90. If the DEA is reviewing our charts it makes a difference if that # is 9 or 90.

                                  4 votes
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                                    0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • SEARCH PATIENT NAME CORRECTION *GLITCH*

                                    We have a Richard Miller and a Richard A. Miller. When we type Miller in the search bar Richard Miller pops up. But, when we type Richard in the search bar Richard Miller and Richard A. Miller populate. So if you don't type in the correct key word you don't always get all the patients to show.

                                    1 vote
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                                      1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Resized text boxes to default to the new size on page refresh

                                      resized text boxes should remain resized when the page is refreshed in the webapp. Reading of long data entries requires a lot of box resizing.

                                      4 votes
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                                        0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add a payment indicator to self pay patients

                                        Add a payment indicator on self pay patients. That way you can see they made a payment on their appointment profile at a glance just like you can see when a copay is made.

                                        1 vote
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                                          1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Hire more (different?) employees to process help tickets!

                                          We've been waiting 2 months for you to make RTE work for one of our providers. I've been paying you full price in that time.

                                          While this is the most egregious offense, overall response is slow and frustrating.

                                          I don't know what happened in your help ticket department in the last 2-3 months, but the way things are currently, I certainly wouldn't recommend Dr. Chrono to my colleagues.

                                          2 votes
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                                            2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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