drchrono EHR

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  1. E-Faxing Overhaul!

    As an office manager, We were so excited about switching to e-faxing. We have had it for 1 week and I can honestly say it has NOT helped our workflow at all for 3 reasons:

    1) We cannot split faxes - this is important bc we often get 10-50 page faxes containing different patient reports from hospitals. So when we get these faxes, we cannot use the "attach to patient chart" feature. We have to print them off, sort them and rescan them into Dr Chrono and THEN attach them to the patient chart. Waste of time!

    2) We cannot…

    15 votes
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      2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow Doctor to receive notification once a scheduled patient arrives

      Each time a patient is checked in as arrived in the schedule a notification or pop-up should alert the doctor on their end. That way doctor's are aware of how many patients may or may not be waiting and can guage when they need to finish up

      67 votes
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        5 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
      • Medical records access: Fatal error, Not compliant, Illegal

        We have discovered that when the Nurse Practitioner, who has left our practice, as providers may come and go, was inactivated from the system, all of the office notes of patients that she saw were removed to an archived area of DrChrono. So when we are see patients and looking at their medical record, the office visit/appointment is not visible, as if the patient never had an appointment and that the note is also not visible. I imagine that any labs or tasks attached to her name is also not visible. This cannot happen in any EHR. This will lead…

        5 votes
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          1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • Put patient's name on sub windows

          from the dr chrono schedule page when a patient is clicked, the appointments tab is revealed, and the patient's name is there, but when going to another tab, e.g. "billing" there is no name on the window. Put the name of the patient on the top center to the right of where it says "schedule appointment" for every tab that is clicked in this sub window series. This way we always know what patient is associated with that window. It will help when multiple patient windows are open simultaneously.

          7 votes
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            1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
          • Ability to enter medications in their medication list without the strength

            Ability to enter medications in their medication list without the strength. A lot of patients only know the names of the medications they're taking and not the strength.

            5 votes
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              2 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
            • Make prior auths easier by making indication and notes/comments visible on the med history after a medication has been discontinued

              If indication and comments about why it was discontinued (dose increased, ineffective, side effects, etc) was plainly visible, it would make it SO much easier for office staff to help us get started on prior authorizations.

              13 votes
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                2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • dragon dictate

                I am used to using dragon medical dictation software with the Epic EHR platform at my other office and it works great. There are verbal short cuts and easy templates. There should be the ability to use the dragon software within the computer portion of the EHR rather than try and dictate into the iPad which is pretty terrible at speech recognition. It is also easier ergonomically to be able to click through the different screens with one hand and use the other to hold the microphone and dictate.

                9 votes
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                  1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                • have free draw images save intermittently or instantly as they are drawn so data is not lost if not saved when walk away.

                  have images and drawing save as it is drawn so that data isn't lost if you walk away or if you forget to press save. pressing the save button is time conusming and I have had several moments where I draw on a patients file get talking to the patient and the data is lost when the ipad auto locks.

                  4 votes
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                    2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • allow doctor to see previous note while charting current note.

                    When I select "copy previous note" I would like to see the previous note while I'm charting.

                    22 votes
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                      1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                    • HIPAA Protection for Schedule

                      Have an option to conceal patient names on the schedule to protect patient privacy when scheduling

                      3 votes
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                        1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                      • review of systems

                        Modify Review of Systems to have persistent Negative values for all selections unless otherwise selected for having a Positive value(i.e. all values set as negative= "Negative for: fever, fatigue, chills, nausea , vomiting." but if fever and chills are selected in a multiple select they will move to a Positive value and would then read "Positive for: fever, chills Negative for: fatigue, nausea"

                        10 votes
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                          1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow hand signed consent forms to appear in consent forms tab after they are scanned in

                          We do not like the way the signature consent in DRCHRONO appears on a separate page. If we are printing this form out and sending to an Insurance company we could be presenting the insurance company with a version that was not the actual version signed at the encounter. It is just shady that the signature appears on the following page in a printout. We prefer a hand signed form and would like to upload it not in general documents but rather the tab for consent forms.

                          8 votes
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                            1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                          • Alert of patient's arrival notifies Clinical Staff there is a patient waiting in Lobby

                            Each time a patient is checked in, an alert of patient's arrival notifies Clinical Staff there is a patient waiting to bring back from the lobby for intake to be ready for provider to see.

                            6 votes
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                              1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                            • Please make consent forms optional again...

                              Being forced to have a "default" consent form for every appointment is causing an issue with checking in patients. We only need to have patients sign the consent forms on the first visit, and NONE thereafter. The system now forces me to select one as a default for all appointments, which is an unnecessary step in the check in process. As a result the onpatient check-in app will not let follow-ups submit due to forms not being signed...as a result we had to stop using it for follow up appointments. Consent forms use to be optional and this is a…

                              8 votes
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                                1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • 7 votes
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                                  0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • enable a picture to be uploaded to the patient's note

                                  I would like to photodocument the severity of patient's eye infections so that when they return for follow-up, we can gauge the amount of improvement. Right now you must use an iPad to take a photo directly into a patient's note. However, an iPad is significantly slower to use when doing the exam because you can not have multiple patient's open at one time and you can not type as fast.

                                  It should be an easy fix to allow us to take pictures with our chromebook or iPhone and have it go right to the patient's chart.

                                  Thank you!
                                  ~Dr.…

                                  7 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow printing of appointments for more than one office at a time

                                    When choosing to print appointments you can select and de-select many options EXCEPT for office. You can only choose one office at a time. Unfortunately we have staff members that work in the office, in clients' homes, etc all in one day. They cannot print out their daily schedule without having multiple printouts.

                                    5 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Improve the "Tasks" workflows

                                      I see several pieces of this in other suggestions, and hope that you will consolidate all of our requests into a single suggestion. Tasks needs a major overhaul. It is not sufficient to only have Open and Closed as options. We must be able to mark tasks as "in process" and other custom fields. We also need to be able to set due dates and/or reminders so that balls don't get dropped. drchrono doesn't seem to understand back-office workflows, and there is no facilitation of the work these staff members are doing. Tasks could be great, but it is currently…

                                      5 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Copy and paste in appointment window

                                        Ability to copy and paste in the appointment reason/notes section

                                        1 vote
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                                          1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Audit which user made appointment

                                          Ability to see which user made an appointment in the appointment window. Using the audit log feature takes too long.

                                          1 vote
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                                            1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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