drchrono EHR

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  1. Assess fees without making an "appointment."

    We charge patients for past due payments, returned checks, filling out forms, and refills outside of appointments. At the moment, in order to create those fees, we have to make an appointment. But that makes their "last appointment" inaccurate.

    62 votes
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      7 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Arrange document tags in alphabetical order

      In the web version automatically arrange the tags for Documents in alphabetical order. We use a lot of tags for documents, which makes it annoying for our providers to find the right tag to click on so that only those documents attached to that tag are shown on the screen.

      33 votes
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        5 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Audit Log for Template Builder

        Add ability to see an audit log for Template Builder so a listing of when and who made changes to a template can be seen. It would be nice to see the changes which were made to the template as well.

        31 votes
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          0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • E-Faxing Overhaul!

          As an office manager, We were so excited about switching to e-faxing. We have had it for 1 week and I can honestly say it has NOT helped our workflow at all for 3 reasons:

          1) We cannot split faxes - this is important bc we often get 10-50 page faxes containing different patient reports from hospitals. So when we get these faxes, we cannot use the "attach to patient chart" feature. We have to print them off, sort them and rescan them into Dr Chrono and THEN attach them to the patient chart. Waste of time!

          2) We cannot…

          75 votes
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            11 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
          • accountability

            I think you should be able to see who in the office scheduled the appointment. I don't think it shows who scheduled it so that you have accountability.

            19 votes
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              3 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow us to add custom code and fee for cancelled or rescheduled appointments

              Our office charges for appointments cancelled without a certain amount of notice. But when we change the status to cancelled, there is no option to put in a custom code to generate a charge.

              So we either have to leave the appointment open, or mark them all as no shows.

              30 votes
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                1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Prior auth integration

                Express scripts just notified me that some EHRs have an E-prior auth option that integrates with express scripts.

                I want that!

                37 votes
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                  0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                • Scoring testing forms such as PHQ-9

                  I would like to have our testing forms that requiring scores being automated so that we don't have to manually do this.

                  19 votes
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                    2 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow faxing of documents not related to patient

                    I ported over my Hellofax # to Drchrono assuming that I would be able to send out faxes in the same fashion. Upload a PDF, enter the number, and voila. But no, the current system only allows faxing of documents related to a patient file and the cover sheet is not optional. This is NOT a good system.

                    I am running a business. I have to fax documents unrelated to patients sometimes, such as forms to the IRS, etc. I thought about just adding document to my fake patient and sending it that way, but then the cover sheet has…

                    11 votes
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                      2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • fix the mobile website or add to the iphone app the ability to access MESSAGES

                      The iphone app does not let me access messages. When I go to the website on my phone browser, it loads in a way that doesn't let me READ any of the messages.

                      This seems like a really glaring absence, it terms of features.

                      11 votes
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                        4 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • Eliminate duplicate "Active med orders" that result from clicking "resend selected meds"

                        When I choose "resend selected medication" and send an eRx, this creates a separate listing on the active med orders list. This makes active med lists very messy and confusing. Resending the selected med should only update the date on the current listing.

                        25 votes
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                          3 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow the option to set default appointment reminder profiles for patients.

                          Allow the option to set default appointment reminder profiles for patients.
                          Many of our patients rely on reminders, and there is a lot of room for human error if a staff member forgets to select a reminder profile when scheduling a patient's next appointment. It would be nice to have the option to set a default profile for patients where it auto populates the reminder profile when scheduling a new appointment for that patient.

                          35 votes
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                            3 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                          • Need number bubble on Document Tab to see if there are documents in that chart

                            It would be good to see if there are any documents are in the patient's chart, on the DOCUMENT TAB, maybe you could add the # bubble like tasks and problems.

                            6 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow an office to have different operating hours for each day of the week.

                              Currently the only option is 1 set of office hours. I open and close different hours each day I am open. This would allow the calendar to be set up appropriately for each day.

                              10 votes
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                                1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • See when another person is charting in an appointment

                                In our practice, we enter data into our custom consults templates prior to the provider conducting the consult. Our nursing staff enters some data and our admin staff other data.

                                We are finding that 2 staff members can not work in the same appointment template at the same time, however, chrono does NOT show any type of alert if the appointment/template is already open by another staff member like our previous system. Because of this, our staff members are having to do work two or three times because their work is not being saved. All of this is being caused…

                                30 votes
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                                  0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow the ability to upload and store custom documents within Drchrono

                                  It would be helpful to have the ability to upload and store custom documents within Drchrono such as consent forms, ABI forms, biometric forms, etc. At this point the only way I've found to store custom information within Drchrono is to generate a custom call log and label it with the information I'm storing, or develop a template which generates an appointment which generates a billing episode.

                                  10 votes
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                                    0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Task and Communication not part of chart

                                    The information in the task section and also in the communication section are not parts of formal medical records. It means that information in these sections are not included documents exported to outside agencies. This is important when records are requested by attorneys, regulatory agencies such as a medical boards or the FDA. There is a work around this problem which is very cumbersome. It requires that information in each task is printed out one by one and then sent to these agencies. This is very burdensome. The same thing is required for information in the communication log or messages…

                                    3 votes
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                                      1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Prescriptions # given NOT in NOTE

                                      The number of each prescription given is not recorded in the note for that day. It is also not recorded in the prescription log. This is not acceptable especially when it comes to control medications. It becomes extremely difficult knowing the number of a particular prescription was given to a patient especially when there are multiple providers. It seems rather unbelievable that the number of each medication is not included in the note on the prescription log. This should be a rather easy fix.

                                      3 votes
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                                        1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Before/After clinical photos

                                        I would like to be able to take a clients before treatment photo and then take an after treatment photo and put them side by side. then we would be able to show the client and keep it in their file. these photos are huge when it comes to results with their treatment.

                                        1 vote
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                                          1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Improve the "Tasks" workflows

                                          I see several pieces of this in other suggestions, and hope that you will consolidate all of our requests into a single suggestion. Tasks needs a major overhaul. It is not sufficient to only have Open and Closed as options. We must be able to mark tasks as "in process" and other custom fields. We also need to be able to set due dates and/or reminders so that balls don't get dropped. drchrono doesn't seem to understand back-office workflows, and there is no facilitation of the work these staff members are doing. Tasks could be great, but it is currently…

                                          59 votes
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                                            6 comments  ·  Flag idea as inappropriate…  ·  Admin →
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