drchrono EHR

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  1. E-Faxing Overhaul!

    As an office manager, We were so excited about switching to e-faxing. We have had it for 1 week and I can honestly say it has NOT helped our workflow at all for 3 reasons:

    1) We cannot split faxes - this is important bc we often get 10-50 page faxes containing different patient reports from hospitals. So when we get these faxes, we cannot use the "attach to patient chart" feature. We have to print them off, sort them and rescan them into Dr Chrono and THEN attach them to the patient chart. Waste of time!

    2) We cannot…

    29 votes
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      4 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • ICD and Problem List

      Have ICD 10 codes automatically transfer to the Problem List

      10 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Improve the "Tasks" workflows

        I see several pieces of this in other suggestions, and hope that you will consolidate all of our requests into a single suggestion. Tasks needs a major overhaul. It is not sufficient to only have Open and Closed as options. We must be able to mark tasks as "in process" and other custom fields. We also need to be able to set due dates and/or reminders so that balls don't get dropped. drchrono doesn't seem to understand back-office workflows, and there is no facilitation of the work these staff members are doing. Tasks could be great, but it is currently…

        14 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow Doctor to receive notification once a scheduled patient arrives

          Each time a patient is checked in as arrived in the schedule a notification or pop-up should alert the doctor on their end. That way doctor's are aware of how many patients may or may not be waiting and can guage when they need to finish up

          77 votes
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            5 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
          • Create the ability to audit document uploads

            We would like the ability to view when a user uploads a document to a chart through the audit report tool

            7 votes
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              1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • GLITCH MANY MANY Duplicate Tasks: Error in your coding

              The current task box is unwieldy. There are 20 to 30 of the SAME EXACT task that is showing up in the messages/task box. We have to manually delete each one. We have asked to get this fixed multiple times with no resolution. CAN YOU PLEASE FIX THIS IMMEDIATELY????

              9 votes
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                1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Small-format demographic report

                I would love a small-format (1/2 page, perhaps) report that lists basic patient demographics - name, DOB, address, phone, e-mail, insurance information, etc, that our receptionist could run at the beginning of the day en masse to hand to each patient as they check in so they could sign off on the information as correct. If this currently exists I can't find it.

                1 vote
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                  3 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                • HIPAA Protection for Schedule

                  Have an option to conceal patient names on the schedule to protect patient privacy when scheduling

                  5 votes
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                    2 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                  • allow doctor to see previous note while charting current note.

                    When I select "copy previous note" I would like to see the previous note while I'm charting.

                    33 votes
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                      1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                    • Copy and paste in appointment window

                      Ability to copy and paste in the appointment reason/notes section

                      8 votes
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                        1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • dragon dictate

                        I am used to using dragon medical dictation software with the Epic EHR platform at my other office and it works great. There are verbal short cuts and easy templates. There should be the ability to use the dragon software within the computer portion of the EHR rather than try and dictate into the iPad which is pretty terrible at speech recognition. It is also easier ergonomically to be able to click through the different screens with one hand and use the other to hold the microphone and dictate.

                        9 votes
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                          2 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                        • Ability to organize/move exam rooms to a particular order!

                          Right now, you cannot arrange the exam rooms in an order. You are left at the mercy in which you set them up.

                          5 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • When Printing Appointments include Multiple Offices

                            When Printing Appointments, include Multiple Offices. Our doctors frequently see patients between several office in the same day or week. The ability to see one's complete schedule at all their locations would be a great feature of printing appointments.

                            3 votes
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                              2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • Credit Card Swipe Reader

                              We have the ability to keep cards on file, but not to swipe them. Rather than type in the patient's credit card number, it would be better to have a secure swipe on file. This would improve patient view of card security. It would also prove that the card was present for the transaction.

                              7 votes
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                                0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                              • Ability to refund partial payment to the patient's bank account.

                                Ability to refund partial payment to the patient's bank account.

                                From the onpatient payment section in the website, if a patient has made payments through credit card, we do have an option to refund the money but that only allows to refund the entire amount and not a partial amount.

                                16 votes
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                                  1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                • Uploaded document not getting tracked in Audit log

                                  Username: rickwilliam

                                  When you upload a document to the Documents tab, its not getting tracked in the Clinical > Audit log screen.

                                  However, when you delete a document, its getting tracked in the Audit log.

                                  Expected outcome: The uploaded document should get tracked in the Audit log screen.

                                  6 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Our System do not allow him to send invoices to patient for co-pays prior to claim processing

                                    Dr. Vijay Shankar wants to send invoices to the patient for co-pays before the patient pays the Co-pay.

                                    annette@lifequalcenter.com

                                    2 votes
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                                      1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Put patient's name on sub windows

                                      from the dr chrono schedule page when a patient is clicked, the appointments tab is revealed, and the patient's name is there, but when going to another tab, e.g. "billing" there is no name on the window. Put the name of the patient on the top center to the right of where it says "schedule appointment" for every tab that is clicked in this sub window series. This way we always know what patient is associated with that window. It will help when multiple patient windows are open simultaneously.

                                      7 votes
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                                        1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Name of staff member that uploaded documents

                                        Be able to know which staff member uploaded documents

                                        4 votes
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                                          1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow printing of appointments for more than one office at a time

                                          When choosing to print appointments you can select and de-select many options EXCEPT for office. You can only choose one office at a time. Unfortunately we have staff members that work in the office, in clients' homes, etc all in one day. They cannot print out their daily schedule without having multiple printouts.

                                          8 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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