drchrono EHR

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  1. 33 votes
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      9 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Notify users if a fax has failed to send.

      We have no way of telling if a fax has failed to send without manually checking within our inbox. We are a very large practice and send thousands of faxes each day and this is something that is too cumbersome to manage manually.

      32 votes
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        2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Automatically fax locked chart notes to referring providers

        We have a very large specialty practice that is driven by provider referrals. Currently we fax all of our notes to our referring providers manually. It would be very helpful to have a button (or an easier way) to fax these chart notes to a given patient's referring provider.

        28 votes
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          1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • make it easier for patients to update their medications during onpatient check-in

          Currently, patients must manually type in their medication updates when checking in through onpatient. It would be very convenient for them to be able to utilize a check list to quickly edit their medications. We're finding that this is a very time consuming portion of the patient check-in through iPads.

          15 votes
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            1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
          • Ability to change onboarding process for new patients vs follow up appointments

            We would like to gather all onboarding information for new patients.

            However, for follow up appointments, we would like to simply have them answer a few questions and sign consent forms.

            Can we have the option to assign the FULL onboarding process for new patients and then assign an abbreviated onboarding process for all follow up appointments.

            Thank you.

            15 votes
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              2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • WALK ME THROUGH REMOVAL

              REMOVE WALK ME THROUGH!

              9 votes
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                1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
              • Send rx with fill dates in order to send multiple orders at the same time

                It is pretty annoying that I cannot send multiple prescriptions for controlled RX at the same time. Controlled RX cannot have refills attached to the order, so it is very common for providers to send 2-3 months at a time as separate prescriptions. But these prescriptions need to have different fill dates or else they will overwrite each other. I am having to send 1 and then print the rest which is getting annoying. I spoke to a pharmacist who said that EHR's typically have a fill date which suspends the prescription until a certain date. I asked if I…

                17 votes
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                  1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • Add CPT modifiers to Advanced Report CSV

                  Currently we can export CPTs for appointments using the Advanced Report feature, but we need to be able to include modifiers in the same report.

                  21 votes
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                    4 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • Billing Status - We have the same billing profile (HCPCS code) across all members and once they attend (check-in), we need to bill the insur

                    Billing Status - We have the same billing profile (HCPCS code) across all members and once they attend (check-in), we need to bill the insurance company. We would like the following feature setup for our account:

                    (a) Member check-in's daily at our facility.
                    (b) Upon check-in, drChrono to update the appointment billing status to 'Bill Insurance' automatically.

                    This will remove manual intervention required to modify the appointment's billing status from blank to "Bill Insurance" for each member on a daily basis. We have anywhere to 50 patients attending our facility daily.

                    Can you check the feasibility of having this feature…

                    6 votes
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                      1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • Assess fees without making an "appointment."

                      We charge patients for past due payments, returned checks, filling out forms, and refills outside of appointments. At the moment, in order to create those fees, we have to make an appointment. But that makes their "last appointment" inaccurate.

                      90 votes
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                        8 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • remove walk me through button

                        remove the walk me through button at the bottom. add the option for it to be on or off, it blocks part of the screen for buttons

                        5 votes
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                          1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Hire more (different?) employees to process help tickets!

                          We've been waiting 2 months for you to make RTE work for one of our providers. I've been paying you full price in that time.

                          While this is the most egregious offense, overall response is slow and frustrating.

                          I don't know what happened in your help ticket department in the last 2-3 months, but the way things are currently, I certainly wouldn't recommend Dr. Chrono to my colleagues.

                          1 vote
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                            2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                          • Get Rid of "Walk me Through" Tab

                            Please get rid of the "walk me through" tab

                            8 votes
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                              0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow users to decide if they want to keep clinical notes in the onpatient complete profile section

                              All of the clinical notes can be accessed by patients in the onpatient complete profile section. The developers have told us that this is an intended part of the software and cannot be changed by the user. You allow us to decide whether to include meds, lab results, etc, but it would be helpful to allow users to decide if they want to exclude clinical notes as well.

                              16 votes
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                                4 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Take politics out of the EMR--toss the "gender identity" column from Demographics

                                No one needs political activism in an EMR. "Gender identity" is not a demographic data point--it is a political statement. Just as "other" has no place in the M or F drop-down menu for "***," we now must suffer an illusory distinction between an infinite number of subjective "gender identity" states every time we open a patient chart? While there are certainly a handful of loud proponents of this "feature," I am fairly certain the overwhelming majority of physicians either have no use for this, find it distracting, or view it as inflammatory. Do the right thing and stay out…

                                4 votes
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                                  2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allergy Report Enhancements

                                  The current allergy report doesn't allow you to pull enough demographic information. Please add "custom export" option to allergy report that allows you to choose from all patient fields, just like Advanced Report already does.

                                  7 votes
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                                    0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Customizing Patient Profile

                                    Make the list on the left of the patient's profile customizable. For instance, not all doctors utilize "Growth Charts" and it would be great if they could customize that list so they don't have to see "Growth Charts."

                                    9 votes
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                                      1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Walk Me Through

                                      please move, make smaller, option to hide the "Walk me though" tap. It is not in a good location (directly under the save/close tabs etc) put it with the Support tab for when needed its there. thank you!!

                                      4 votes
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                                        1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Create Better Custom Appointment Field Options

                                        Currently the only type of custom field you can add to Appointment is a free text box. Drop-downs should be available also. It would be even better if you could choose to add a lookup against other system fields such as User because it is often that not just one person is caring for a client and it would be helpful to reference the user list to show who else is caring for the client.

                                        10 votes
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                                          0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Provide a User Login Activity Report

                                          Provide a user login activity report that shows the following:

                                          User ID
                                          User First Name
                                          User Last Name
                                          Login Date / Time
                                          IP Address
                                          Device Type (web vs app)
                                          Duration of Session

                                          10 votes
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                                            0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
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