Max

My feedback

  1. 46 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      6 comments  ·  drchrono EHR  ·  Flag idea as inappropriate…  ·  Admin →
      Max commented  · 

      https://drchrono.com/misc/audit_log/
      exports to .csv.
      Use Excel/equivalent to generate the summary.

    • 10 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        2 comments  ·  drchrono EHR » 2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        Max commented  · 

        A warning would be nice if we tried to leave the page without saving the modifications.

      • 61 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          4 comments  ·  drchrono EHR  ·  Flag idea as inappropriate…  ·  Admin →
          Max commented  · 

          Not to mention couples who share an email address. We service a large elderly demographic, and asking them to create (and use) a new email... because our computer program doesn't support couples' email... only hurts our MIPS score.

        • 96 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            6 comments  ·  drchrono EHR  ·  Flag idea as inappropriate…  ·  Admin →
            Max commented  · 

            You can bookmark the schedule page. It will remember which office(s) you selected. You will have to go in and edit the bookmark URL to remove the date, however. The same goes for clinical note reports.

            Talk to your IT oriented people about setting this up for you with bookmarks. It's not intuitive and drchrono could really improve this.

            PS. Dr. Stemcell & Dr. Oppenheimer, great names!

          • 6 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              1 comment  ·  drchrono EHR  ·  Flag idea as inappropriate…  ·  Admin →
              Max commented  · 

              If it were up to me, I would have an option to make the form as required in all appointments and a separate option to make a field required for that particular form.

              To mark a form as required, I would add "Set as Required Form" to the "Options" gear at the lower left of each template. I would also add a tooltip upon hovering that says "Sets the current form as required for all new clinical notes".

              To mark a field as required, I would merely rename "Required Field" to "Required Field for this Form".

              Because people already have forms in drchrono, when pushing the update I would automatically make any form with a required field (pre-update) into a required form.

            • 6 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                1 comment  ·  drchrono EHR » 2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                Max commented  · 

                It's not obvious, but you can actually type the date of birth in the patient search bar and search that way. You must format the date like this: month/date/year

                If you search for patients by date of birth, but you don't remember the exact date, you can try the Advanced Report.
                1) From the web EHR, navigate to Reports->Advanced Report
                2) Make sure the Patients tab is selected, not Appointments
                3) Click Patient Filters
                4) Click checkboxes for whatever you need to search by (DOB After, DOB Before, Month of DOB, Day of DOB)
                5) Click Close
                6) The filters you checked off earlier now appear as fields for you to fill out
                7) After you have filled out those fields, click Update Filter and the results will update

              • 1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  drchrono EHR » 2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  Max shared this idea  · 
                • 1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  drchrono EHR » 1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                    Max commented  · 

                    Great idea! Although if you need/want this now, you can use a custom demographic to use the maiden name in a clinical form.

                    See this article: https://support.drchrono.com/hc/en-us/articles/202611044
                    Alternatively, just go here: https://drchrono.com/custom/patient_demographics

                    Unfortunately, custom demographics won't cause a patient to show up if you search by their maiden name. You can still do an advanced report and search for specific text in a custom demographic.

                  • 1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      1 comment  ·  drchrono EHR » 2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      Max commented  · 

                      Sorry if this is a long one, there's a lot to the first two suggestions you make. Regarding payments and balance, I can't offer any advise as we outsource our billing.

                      Drchrono calls its flow sheets clinical "templates", or more recently clinical "forms". The doctor's note is itself a collection of clinical forms. Unfortunately it seems drchrono is designed at its core to be based on appointments with providers, so other types of encounters (eg: no face-to-face with doctor) miss out on those powerful clinical forms.

                      Nevertheless drchrono does support phone calls, which are called "Communication Logs". It's definitely not perfect, but you can read about that feature here: https://support.drchrono.com/hc/en-us/articles/200081884

                      For nurse practitioners you can set them up as providers. This costs more but if they are seeing patients on a semi-independant basis and signing off on their own notes (eg: 99213), drchrono considers them providers.

                      For other nurse encounters, like your 99211s, drchrono doesn't really have a clear mechanism. Everything is appointment-based especially with their billing, so there is no getting around putting an appointment on the schedule (even if it is a walk-in). Have the nurse use their supervising physician's schedule, but the nurse can use their own custom clinical forms instead of the doctor's standard one.

                      The only problem here is that the doctors required forms are required for the nurse as well, so if you use required forms then you must include them in nurse only encounters. The nurse can write their name at the bottom of the note saying "electronically signed by [nurse]", and the doctor can sign off when they review the note.

                      To track custom data, try using custom vitals in these forms. For example I'll walk you through the process of creating the flow sheet and tracking a patient's pain on a 1-10 scale, as a custom vital.

                      First, create the custom vital. You will want to follow the steps here: https://support.drchrono.com/hc/en-us/articles/214621867?

                      Name: Pain
                      Template Name: Pain
                      Data Type: Numeric
                      Decimal Places: 0
                      Unit: [leave this blank]
                      Description: Pain on a scale of 1-10

                      Now save that and your intake nurse can enter Pain with the rest of the vitals such as height, weight, BMI, etc. It will show with the rest of the vitals on the clinical note.

                      We want to reference the Pain level somewhere else in the note. Navigate to the form builder (fka template builder) by going to Clinical->Form Tools->Form Builder, or visiting https://drchrono.com/clinical/form_builder/. You can create a new form or add it to an existing form, for our example let's add a new switch to the Physical Exam form labelled "Feeling Pain". In the generated text, you can use the Custom Vitals drop down to reference the Pain level. Our example generated text is this:

                      "Patient reports unusual pain level of {{cvt_pain}}."

                      Then you can check the Smart Field box, save the field, and save the form. Smart fields are a key part of your clinical form workflow. Basically you have one smart field (the parent) and one or more dependent fields (children). Then the child fields are hidden until the smart field is enabled.

                      Now add a multiple select field labelled "Where does it hurt". For the selections you could do Head, Chest, Back, etc. For the generated text you can use "{{value}}" to copy the selection made. Under the parent drop down (save the form if you can't see it), select "Feeling Pain". Save everything and you are finished setting up the Pain custom vital.

                      So the actual workflow in the office goes like this (doctor or nurse, doesn't matter): first enter the pain level during check in, then switch on "feeling pain" during the physical exam, then enter "where it hurts" and continue with the rest of the note.

                      To view the history of vitals, including the Pain vital in our example, see this article: https://support.drchrono.com/hc/en-us/articles/204490450

                    • 1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        1 comment  ·  drchrono EHR » 2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        Max commented  · 

                        Easy as it may be for developers, you and I may have more luck using the reason field.

                      • 6 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          1 comment  ·  drchrono EHR » 1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                          Max commented  · 

                          Well, for Quest Diagnostics and Labcorp drchrono offers automated integration. They also integrated with a third party called Health Gorilla that handles radiology. You would need to contact your account manager at drchrono to discuss those integrations.

                          That being said manual entry of logs for radiology and imaging is found in the patient chart on the web EHR. They are on the left side as "Lab Orders" and "Imaging Orders". All these let you do is tell drchrono when you ordered the test, when the test came back, and what the results are - it's all manual.

                        • 3 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  drchrono EHR » 1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                            Max commented  · 

                            Yeah, we don't use drchrono's authorization system. It's not robust enough and worse, it isn't integrated with the rest of drchrono.

                            Instead, we keep a list on the wall of insurance plans which require authorizations. When we set up their first appointment we add an orange flag to the patient's chart called "Authorization Required".

                            The staff see this flag every time they view or schedule an appointment for that patient, and the doctors see it on their iPads under Patient Information (they see a little warning triangle after they click "Start Visit" to check patient flags). Then staff can use appointment notes or an appointment flag to tell the doctors what they can and can't do that appointment.

                            Patient Flag: https://support.drchrono.com/hc/en-us/articles/203041544
                            Appointment Flag: https://support.drchrono.com/hc/en-us/articles/235968328

                          • 4 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              1 comment  ·  drchrono EHR » 2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              Max commented  · 

                              Check out the following blog post on upcoming changes to tasks in drchrono:

                              https://blog.drchrono.com/new-feature-big-changes-coming-tasks-web-mobile-ehr/

                              Among other things they list "Due dates" as a new feature for tasks. You can currently contact sales@drchrono.com to get more information about early access.

                            • 1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                1 comment  ·  drchrono EHR » 2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                Max commented  · 

                                With bugs, try opening a ticket where customer support can gather more specific information and maybe reproduce the problem.

                                You can open a support ticket here: https://support.drchrono.com/hc/en-us/requests/new

                              • 1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  1 comment  ·  drchrono EHR » 2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  Max commented  · 

                                  I'm sorry about your experience, but you have accidentally sent a message to the wrong place.

                                  This is a public-accessable website for ideas to improve onpatient, the patient portal your doctor uses. Thankfully you didn't post any personal information, and we can't see your name or email address.

                                  Your doctor will not see this message. To send a message to your doctor's office, login at onpatient.com and follow the steps in the below link:

                                  https://onpatient.zendesk.com/hc/en-us/articles/206261987-Can-I-communicate-with-my-doctor-using-Onpatient-

                                  Alternately you can always send mail via USPS.

                                • 3 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    1 comment  ·  drchrono EHR » 2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    Max commented  · 

                                    Yeah, that could be a problem. One solution is for drchrono to word-wrap, like they already do for the web EHR.

                                  • 1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      2 comments  ·  drchrono EHR » 2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      Max commented  · 
                                    • 4 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        1 comment  ·  drchrono EHR » 2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        Max commented  · 

                                        Dr. Doonquah observes correctly:

                                        - If a patient comes in to an appointment with [medication] on their Medication List, and
                                        - during the appointment the doctor refills [medication], then
                                        - the final note erroneously omits [medication] from the Medication List.

                                        There is an entry at the bottom of the note for all medications prescribed, but it doesn't say whether they are refills.

                                        Until changed I would recommend writing on the note any refill requests, also writing which medications you intend to refill, and then actually refilling the meds outside of the visit screen.

                                      • 1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          1 comment  ·  drchrono EHR » 2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                          Max commented  · 

                                          I wasn't able to reproduce this behavior (on the web EHR). We have two patients "Patricia Adams" and "Patricia J. Adams". A search query of "Patricia Adams" lists both entries in the live search results.

                                        • 3 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            1 comment  ·  drchrono EHR » 2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                            Max commented  · 

                                            I would open a support ticket and ask if you can bulk modify patient active status with the existing import tool.

                                            Drchrono support: https://support.drchrono.com/hc/en-us/requests/new
                                            Import tool: https://drchrono.com/patients/import/

                                          ← Previous 1 3 4 5 9 10

                                          Feedback and Knowledge Base